Laser Service near Northampton, Alpha CNC ATS 1390 – 100 watt – ProBox Systems Ltd

A visit to a new customer, ProBox Systems Ltd was required as the customer had requested a service of their Chinese flatbed laser cutting machine, which we would normally recommend for all our customers. The laser service was conducted by our highly experience laser machine service engineer ‘Gavin Edwards’. The service visit included: –

Alpha CNC ATS 1390 – 100 Watt

Upon arrival at ProBox Systems Ltd, the machine was visually inspected. It was immediately noted that there was no safety lnterlock on the main door lid. This meant that the laser could be operated with door open and the laser emitting without the protection of the main lid. This was brought to the attention of the customer.

Continuing the inspection of the machine it was also noted that on startup the gantry system failed to home, This would result in the machine not being able to recognise the machine limits and size and therefore collided on both the X and Y axis with the machine chassis. The ‘Auto Home’ feature for both axis were enabled within the software and the homing routine tested on request, reset and startup. All homed successfully.

Laser Service Near Northampton - Alphacnc 1390 - Auto Home Setup
Laser Service Near Northampton - Alphacnc 1390 - Auto Home Setup

It was also noted that the dataline USB interface lead was missing from the machine.

Before any inspections, cleaning or alignment was carried out on the machine, the laser power was tested from the exit aperture of the nozzle. It was shown to be reading 52w @25mA, 80% power. The power was tested with the nozzle removed. It was shown to be reading 85w @25mA 80% power. This pointed to an issue with either the alignment through the nozzle or an issue with the focusing lens.

Then focusing lens was inspected and found the be heavily contaminated and damaged/cracked in the centre.

Laser Service Near Northampton - Alphacnc 1390 - Damaged Lens
Laser Service Near Northampton - Alphacnc 1390 - Damaged Lens

The lens was replaced with a new 2.5″ lens. The laser service was then started on all aspects of the machine including: –

  • Inspected and Cleaned all mirrors.
  • Inspected and Cleaned the laser nozzle and Red Diode Pointer
  • Water Cooling Chiller Inspection, Clean, Drain & Refill
  • Inspect, Clean and Lubricate all Linear/Guide Rails
  • Checked all Belts and Pulleys for wear and tension
  • Check the Bed Level – Slightly adjusted the right side as it was several mm
  • Electronics Inspection
  • Checked field calibration and step length on X & Y axis
  • Safety Interlocks Inspection & Test

A full laser alignment was carried out on the machine and the laser power was remeasured from the exit aperture of the nozzle. The laser power was shown to measure 87w @25mA 80%. The focal height was checked and set to 6.5mm from the nozzle.

The chiller unit was drained, flushed and refilled with 7 litres of distilled water and the chillers fans and filters were cleaned.

The customer had requested that the machine be upgraded to Lightburn, so this was installed onto the customers machine and training was supplied to the operator as to the function of the Lightburn software.

After the laser machine service was concluded, the machine was tested by running multiple test to verify functionality and performance. The customer was happy with the results of the service.

Laser Service Near Northampton - Alphacnc 1390
Laser Service Near Northampton - Alphacnc 1390

Thanks to the flexibility and huge capability of laser flatbed machines ProBox Systems Ltd are able to process a wide variety of products a small selection can be seen below. For more of what ProBox can offer please visit their website ProBox Bespoke Systems

Any of the consumable items mentioned above, Lens, Mirrors, Laser tubes, Power supplies are all available and can be bought separately in our online shop.

If you would like further information on our Laser Service near Northampton capabilities or anywhere else in the country, or any other Laser Training requirement or Laser Application, please request a call back or, talk to one of our service engineering specialists by going to our contact page – link below.

Contact Us for Laser Engraving, Marking & Cutting Ad

Frequently Asked Questions:

How do I improve Inconsistent Cutting Depth?

Verify that the laser head is correctly focused for the material’s thickness
Check for debris or dust on the mirrors and lenses.
Ensure that the cutting bed is level across the entire work area.

How do I stop the laser from cutting unevenly?

Inspect and clean the optical components (mirrors and lenses).
Check that the work bed is level; an uneven bed will affect cutting depth.
Ensure the material is flat and secured in place on the bed.

How to stop the laser head dragging on Material

Ensure that the material is flat and not bowed or warped.
Check the height adjustment of the laser head and set the correct z-axis distance.
Verify that the workpiece is secured properly on the bed.

Independent service provider disclaimer: Thinklaser is not affiliated with or endorsed by any laser system manufacturer unless explicitly stated.

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