Laser Machine Service near Warlingham, on a Red Sail 1290 100 watt machine – Warlingham High School
A visit to a new customer, Warlingham High School as the customer had informed us that their Red Sail laser machine was in need of servicing. The laser service of the machines was conducted by our highly experienced service engineer ‘Gavin Edwards’. The laser service visit included: –
Red Sail – 1290 100 watt
Upon arrival at Warlingham High School the Red Sail laser was visually inspected. The unit was badly out of alignment. So the service was started with the optical path and the following issues were found and recitified: –
The mirrors were all inspected and mirror 3 was found to be badly contaminated, this was able to be cleaned. The main focusing lens was also checked and was found to be upside down. The beam was aligned in all four corners of the machines working area.


As the machine was being aligned it was noted that there was water coming from the CW3000 chiller unit. The external pipes were inspected but not leak could be found. The unit was opened up and the internals inspected. The leak was located on the internal aluminium piping. The issue was discussed with the customer, that it would be more economical to replace the chiller than it would be to try and repair or replace the aluminium piping. The leak was suppressed using self-amalgamating tape for the duration of the service and to allow the customer to continue to use the machine whilst a new unit was supplied.

The following items from the service visit were carried out with little or no issues: –
- Inspect, Clean and tension belts
- Checked and cleaned laser tube
- Inspected and checked bed level
- Inspected Interlocks and Chiller Alarms
- Inspected and checked electrics, sensors and switches – E-stop was tightened as was loose
- Safety Interlocks Inspection & Test
The linear rails were heavily contaminated with debris and old grease. This was cleaned and the linear rails and bearing lightly greased.


The laser tube was cleaned and it was noticed that the air assist felt very weak. The air pump was sourced at the back of the unit, there was a coil of pneumatic piping of approximately 3 metres in length. This length of pipe would reduce the pressure and there the flow rate of the air assist. This pipe work was shortened which significantly improved the air from the exit of the nozzle.

The aligned was finished off and the laser power was then measured from the exit aperture of the laser nozzle. It was shown to be measuring 81.4w @78% power. No milliammeter was present.

Any of the consumable items mentioned above, Lens, Mirrors, Laser tubes, Power supplies are all available and can be bought separately in our online shop.
If you would like further information on our Laser Machine Service near Warlingham capabilities or anywhere else in the country, or any other Laser Training requirement or Laser Application, please request a call back or, talk to one of our service engineering specialists by going to our contact page – link below.
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Frequently Asked Questions:
How do I improve Inconsistent Cutting Depth?
Verify that the laser head is correctly focused for the material’s thickness
Check for debris or dust on the mirrors and lenses.
Ensure that the cutting bed is level across the entire work area.
How do I stop the laser from cutting unevenly?
Inspect and clean the optical components (mirrors and lenses).
Check that the work bed is level; an uneven bed will affect cutting depth.
Ensure the material is flat and secured in place on the bed.
How to stop the laser head dragging on Material
Ensure that the material is flat and not bowed or warped.
Check the height adjustment of the laser head and set the correct z-axis distance.
Verify that the workpiece is secured properly on the bed.
Does Thinklaser Service all Flatbed lasers
Short answer is Yes, we service a wide variety of flatbed laser models from the cheaper end of the market to the higher end the likes of Universal, Epilogue, GCC and more – Put us to the test!


