HPC Laser Service near Sevenoaks, on a HPC 1290 150w laser Machine – Masters CNC

A visit to our new customer, Masters CNC was required as the customer had an issue with the HPC laser machine not firing when requested. The customer had said that the HPC machine was cutting then suddenly just stopped. During the initial telephone call the customer advised that the laser was an 80watt laser source therefore a new 80/100watt laser PSU was taken to site as a precaution. This visit was conducted by our highly experienced laser service engineer ‘Gavin Edwards’. The laser service visit included: –

HPC LaserScript Machine 150 watt

Upon arrival at Masters CNC the machine was visually inspected. Due to the customer report of the laser not firing. This was the first thing that was investigated, it was quickly found that the laser was in fact a 150 watt EFR laser source. So the laser PSU was checked for mains voltage. 240v was confirmed. The laser PSU was jumpered so that it was able to fire the laser using the test button. The laser did not fire when the test button was used, so the 80/100 watt laser PSU that was brought to site, was connected up and quickly tested. The laser did now fire, so the issue was diagnosed as a faulty laser PSU.

Hpc Laser Service Near Sevenoaks - Master Cnc - Hpc 1290 - 150 Watt Efr Laser Tube
Hpc Laser Service Near Sevenoaks - Master Cnc - Hpc 1290 - Laser Psu

The engineer then drove back to the office and collected a new 150 laser PSU. This was fitted when arriving back on site. The unit was connected up and test fired. The laser fired so now all was working fine.

Whilst on site the HPC laser machine was given a service as there was still time in the allocated 2 hours slot. The mirrors were all inspected and mirror 1 and 3 were very badly contaminated. However these were able to be cleaned. The main focusing 2 inch lens was also inspected, it was found to be dirty and in upside down, the lens was cleaned and re-instated into the laser tube in the correct orientation.

The following were carried out as with no other issues found: –

  • Inspect, Clean and Lubricate all Linear/Guide Rails
  • Drained and Refilled Chiller
  • Test Beam Alignment
  • Electronics Inspection
  • Safety Interlocks Inspection & Test
  • Check overall machine function by Test Cutting Customer Materials

The laser power was measured at the exit aperture of the laser nozzle. It was shown to be reading 132w @90% power.

The unit also had a BOFA AD500 extraction unit. The filters were checked and were found to have been installed in November 2023 and May 2024. However due to the work being carried out, these were still running smoothly.

Hpc Laser Service Near Sevenoaks - Master Cnc - Hpc 1290 - Ad500 Extractor

Several job were run on the machine to check it’s overall function.

Hpc Laser Service Near Sevenoaks - Master Cnc - Hpc 1290
Hpc Laser Service Near Sevenoaks - Master Cnc - Hpc 1290

Any of the consumable items mentioned above, Lens, Mirrors, Laser tubes, Power supplies are all available and can be bought separately in our online shop.

If you would like further information on our HPC Laser service near Sevenoaks capabilities or anywhere else in the country, or any other Laser Training requirement or Laser Application, please request a call back or, talk to one of our service engineering specialists by going to our contact page – link below.

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Frequently Asked Questions:

How do I improve Inconsistent Cutting Depth?

Verify that the laser head is correctly focused for the material’s thickness
Check for debris or dust on the mirrors and lenses.
Ensure that the cutting bed is level across the entire work area.

How do I stop the laser from cutting unevenly?

Inspect and clean the optical components (mirrors and lenses).
Check that the work bed is level; an uneven bed will affect cutting depth.
Ensure the material is flat and secured in place on the bed.

How to stop the laser head dragging on Material

Ensure that the material is flat and not bowed or warped.
Check the height adjustment of the laser head and set the correct z-axis distance.
Verify that the workpiece is secured properly on the bed.

Does Thinklaser Service all Flatbed lasers

Short answer is Yes, we service a wide variety of flatbed laser models from the cheaper end of the market to the higher end the likes of Universal, Epilogue, GCC and more – Put us to the test!

Independent service provider disclaimer: Thinklaser is not affiliated with or endorsed by any laser system manufacturer unless explicitly stated.

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